A Job for Someone you know? An APPCIOS member in Hampshire?

Job Description Family Support Service Manager
Reports to Governance & Contracts Manager
Job Summary
To manage, develop, and provide a psycho-social support service for children, young
people and families referred to Naomi House and jacksplace, including management of a
team comprising Counsellor, Support Worker for children and young people and
Key responsibilities
1. To have an understanding of, and response to, the needs of children, young people
and families at a time of uncertainty / crisis.
2. To continue the development of the Family Support Service to ensure a
comprehensive response to children, young people and families accessing Naomi
House and jacksplace, including ongoing development of new and existing resources.
3. Provide line management and support to the Family Support Service staff including all
aspects of supervision, appraisals, reviews, performance and absence management,
training and development.
4. Facilitate multi disciplinary planning, review and assessment meetings within Naomi
House and jacksplace to provide a psycho-social perspective to relevant case
discussions and wider service development.
5. Participate in relevant multi disciplinary meetings with other statutory and non
statutory organizations / agencies relating to service users such as CAF (Care around
the family) or TAC (Team around the child) meetings, reviews, or Child Protection, and
to co-ordinate with other team members regarding their participation in these.
6. Co-ordinate and undertake home visits to families for referral assessment, support,
review, or discharge purposes as required.
7. Participate in and support pre-bereavement / bereavement work offered to children
and families within the Hospices.
8. To maintain caseload of more complex situations.
9. To actively contribute to and develop qualitative and quantitative monitoring, auditing / evaluation systems as required within the Clinical Governance Framework.
10. Produce reports or statistics as required as part of the Clinical Governance Framework.
11. Attend and participate proactively in relevant management or other staff meetings, to ensure development of ongoing best practice within the organisation.
12. To manage student placements, using a range of approaches, inclusive of direct and arms-length supervision but retaining a clear overview of student progress and any safeguarding issues.
13. To proactively maintain own professional development and training opportunities; including effective supervision as agreed by Line manager.
The job description does not attempt to describe all the tasks and responsibilities of the post, but rather illustrates with examples the main role of the post-holder. It is therefore subject to alteration and development and will be reviewed jointly with the post-holder and Director of Care.